- Why was Barnes & Noble College Booksellers selected?
- Have the hours of operation at the Rutgers University bookstores and convenience stores be changed?
- What is Barnes & Noble's return policy?
- Will my Barnes & Noble membership card be honored at Rutgers University bookstores?
- How does Barnes & Noble College Booksellers differ from the Barnes & Noble store in North Brunswick?
Why was Barnes & Noble College Booksellers selected?
Rutgers selected Barnes & Noble College Booksellers following a comprehensive and highly competitive request for proposal process, which included submissions from several national firms. Barnes & Noble offered new and enhanced services and programs, as well as experience operating superstores in more than 20 locations nationwide.
Barnes & Noble College Booksellers has access to the largest used-book database in the industry and a competitive buyback policy that passes on a tremendous savings to all customers. For example, used books are 25 percent below the price of new books, which passes a direct savings back to students purchasing textbooks for classes.
Have the hours of operation at the Rutgers University bookstores and convenience stores changed?
No. Barnes & Noble will not be changing the hours of operation for any of its locations at this time. Extended hours may be offered in the future.
What is Barnes & Noble's return policy?
Textbooks
- A full refund will be given in the original form of payment if textbooks are returned during the first week of class, with a receipt.
- A full refund will be given in the original form of payment during the first 30 days of class with proof of schedule change and a receipt.
- A full refund will be given in the original form of payment on all medical and specialty reference books, with a receipt and within three days of purchase.
- No refunds will be given on textbooks without a receipt.
- Textbooks must be in original condition.
- A full refund will be given in the original form of payment with a receipt.
- With a receipt, opened software, CDs, cassettes, VHS tapes, and DVDs can be exchanged for the identical item only.
- Without a receipt, a merchandise credit will be issued for the item’s current selling price.
- Cash back on merchandise credits or gift cards will not exceed $5.
- There are no refunds on gift cards, prepaid cards, phone cards, or magazines.
- All merchandise must be in original condition.
Yes. The Rutgers University bookstores will honor all Barnes & Noble membership card privileges. Note: Textbooks are excluded from the membership card program.
How does Barnes & Noble College Booksellers differ from the Barnes & Noble store in North Brunswick?
Barnes & Noble College Booksellers, Inc. is a privately held company that operates bookstores on college campuses and also operates off-campus stores at some schools. They have branches at more than 500 colleges and universities nationwide. Barnes and Noble College Booksellers is geared toward the university community, offering a strong used-textbook and buyback program, and will offer Rutgers-specific apparel and merchandise.
The Barnes & Noble store in North Brunswick is run by Barnes & Noble, Inc. and is geared toward the general public, not a specific university community.
- General Information
- How the Transition Affects Faculty and Staff
- What the Transition Means for Students